Contributors

Frequently Asked Questions (FAQs)

Accessing E-File
Logging in to E-File
Granting access to E-File
Managing the FCC Forms 499-A/Q
Revising the FCC Forms 499-A/Q

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Accessing E-File

Q1: How do I obtain an E-File account?

A1: The Preparer and Certifying Officer listed on your company's latest filed FCC Form 499-A or FCC Form 499-Q automatically have E-File access. If you are having trouble, see the “Logging In to E-File” section below.

 

The Certifying Officer can also set up additional authorized users in E-File. Please see the “Granting access to E-File” section below.

 

If your company does not currently have a Filer ID and needs to file the FCC Form 499 for the first time, click on “New Contributor” from the E-File log in screen and proceed. There, you can search for your company's existing Filer ID.

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Q2: My company has a Filer ID, but no one at the company has E-File access. How do we file the form?

A2: The Preparer and Certifying Officer listed on your company's latest filed FCC Form 499-A or FCC Form 499-Q automatically have E-File access as long as a unique address was provided for each person. If those people are having trouble, see questions 5 and 6 under the header, "Logging In to E-File," below. Once an Officer is in E-File, he or she can set up other authorized users, and revise the FCC Form 499-A/Q to change the Preparer. Please see questions 7-9 under the header, "Granting access to E-File," below.

 

If you discover that your company does not have access, you will still be able to establish a Company Officer via E-File. From the E-File log in page, select “Add FCC Form 499 Company Officer” and follow the instructions provided.

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Q3: How do I file the FCC Form 499-A/Q if my company is changing Company Officers?

A3: In the case of a change in Company Officer, the Preparer or other authorized user should submit the FCC Form 499 in E-File, listing the new Certifying Officer's name on the form. E-File allows up to five Company Officer accounts and five Preparer accounts for each Filer ID.

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Q4: How do I file the FCC Form 499-A if I don't know whether I have access?

A4: If you aren't sure whether you have access, try the "Forgot Password" link on the log in page.

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Logging In to E-File

Q5: I lost my password to E-File. What do I do?

A5: If you are the General Contact or Company Officer listed on the FCC Form 498 or the Preparer for the FCC Forms 499-A/Q and you have lost your password, you can go to E-File and select the link for "Forgot Password." You can now reset your password online.

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Q6: Why am I locked out of E-File?

A6: After three attempts to log in to E-File, you will be locked out of the system for security reasons. The General Contact or Company Officer listed on the FCC Form 498 or FCC Forms 499-A/Q will need to call USAC at (888) 641-8722 to get a new temporary password. If you are an authorized user or agent, the General Contact or Company Officer will need to reset your password in E-File.

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Granting access to E-File

Q7: Who can delegate authorized users for E-File?

A7: On the FCC Forms 499-A/Q, only the Company Officer listed on the form can set up authorized users to prepare the forms. For program-specific forms such as FCC Forms 472, 497, and 525, only the General Contact or Company Officer listed on the FCC Form 498 can set up authorized users, who can then prepare and certify on their behalf. In both cases, the Company Officer must certify the FCC Form 498 or FCC Forms 499-A/Q.

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Q8: How do I reset a password in E-File for my users?

A8: The Company Officer or General Contact can reset the passwords of delegated users in the E-File "Information Center" by clicking on “Reset Password” for that individual.

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Q9: Who has access to the FCC Forms 499-A/Q?

A9: The Company Officer and preparer (Block 2 contact) listed on the FCC Forms 499-A/Q on file with USAC can access the form online using the E-File system.

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Managing the FCC Forms 499-A/Q

Q10: What can a delegated user do for the FCC Forms 499-A/Q?

A10: A delegated user (also called an authorized user), with permission to access the FCC Form 499-A or FCC Form 499-Q, can prepare the form. But only the Company Officer can certify the form. The Company Officer manages the delegated users on the account.

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Q11: What can a preparer do for the FCC Forms 499-A/Q?

A11: The preparer (listed in Block 2 of the FCC Forms 499-A/Q) and Company Officer can prepare the form. Only the Company Officer can certify the form. The preparer can request invoice copies, account histories, and other information related to the FCC Form 499 Filer ID.

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Q12: What can a Company Officer do for the FCC Forms 499-A/Q?

A12: The Company Officer can view, prepare, and certify the FCC Form 499-A and FCC Form 499-Q. The Company Officer can establish authorized users (also called delegated users) who can prepare the form on their behalf.

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Q13: Who can prepare and certify the FCC Forms 499-A/Q?

A13: Authorized users (also called delegated users), preparers, and Company Officers can prepare the FCC Forms 499-A/Q. Only the Company Officer can certify the form.

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Revising the FCC Forms 499-A/Q

Q14: How do you revise an FCC Form 499-A or FCC Form 499-Q?

A14: Step One - log in to E-File. Step Two - Click on a Filer ID to see previously filed forms. Step Three - Select the form that you want to revise, if available. Step Four - Click the "Revise" button, then "Accept." Step Five - Make any necessary changes and click the button to review and certify the form. Step Six - Review the form and click "Certify" to submit revisions.

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Q15: What is the timeline for FCC Form 499-A or FCC Form 499-Q revisions?

A15: FCC Form 499-Q revisions are accepted if, and only if, they are received within 45 days from the due date. Once the due date has passed, USAC will accept no revisions. FCC Form 499-A revisions are accepted if, and only if, they are received within one year from the due date. Once the due date has passed, USAC might accept upward revisions. USAC expects to receive a filing from all active filers. If a filer does not submit a filing, USAC will create an estimate for them.

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