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Request for Proposals for Rural Health Care & Schools and Libraries Universal Service Operational Support Services

Overview

The Universal Service Administrative Company ("USAC") is requesting proposals to provide day-to-day operations and administration of applications and commitment processing, invoicing, customer service, and a call center for two of the federal Universal Service Fund ("USF") programs: the Rural Health Care ("RHC") program, and the Schools and Libraries ("SL") program. It is anticipated a five year contract will be entered into with the company awarded the winning proposal. This synopsis briefly describes the services requested and provides instructions on how to request a complete copy of the Request for Proposal ("RFP").

• Revised Request for Proposals for Rural Health Care & Schools and Libraries Universal Service Operational Support Services [PDF, 155KB]

USAC reserves the right to post additional information concerning this procurement and modify the RFP and/or one or more of the dates listed above, and in such event, it will post a notice on its website at: http://www.usac.org/about/.  Contractors are responsible for regularly checking the USAC website for notices concerning this procurement.  USAC is not responsible for notifying any contractor of the existence of such notices or the results of a contractor failing to check the website to obtain such notices.

Click here to submit questions to USAC via email.