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USAC's Latest News Archive gives you access to all announcements related to the universal service programs as they were made throughout the years.

8/27/2015Unscheduled NLAD System Outage Resolved


The National Lifeline Accountability Database (NLAD) experienced an unscheduled system outage this morning from 9:45 AM to 10:40 AM EDT. All issues have now been resolved. The NLAD pre-production and production environments are both available for use at this time.

We apologize for the inconvenience.

8/26/2015Updates to NLAD Web Pages


The following pages of the Lifeline Program website have been updated:

 
Duplicate Resolution Page - Archived the Duplicate Subscriber, Interstate Duplicate Subscriber, Duplicate Address, and Migration Inter-Company Household Duplicate Resolution pages. For more information, contact NLAD Support.

Dispute Resolution Page - Consolidated all the Dispute Resolution processes to reside on one page. Phone Number Disputes, Benefit Transfer Disputes, along with  TPIV Dispute Resolution Error Codes are now located on this page. Please note that TPIV Dispute Resolution Error Codes can be found on the TPIV Failure Resolution page. 

Questions about NLAD
If you have any questions, contact us via email or call (877) 524-1325.

8/26/2015Third Quarter 2015 RHC Circuit Issued


The 3Q2015 RHC Circuit has been issued. To subscribe, please visit our subscription center.

8/26/2015My Portal Outage Due to System Maintenance: Thursday, August 27


Rural Health Care Program’s My Portal will be unavailable Thursday, August 27, from 5:00-7:30 PM
EDT, for system maintenance. Online forms will not be accessible for health care providers or service
providers. During this time, users may be unable to file, certify, and search for certain forms online. We
apologize for any inconvenience.

8/21/2015News Brief Issued


The 08/21/2015 issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

8/20/2015Apply Online Outage Due to System Maintenance: Friday, August 21


The Schools and Libraries Program's Apply Online page, including Submit a Question, online forms, and most search tools will be unavailable from 2:00-11:59 PM EDT Friday, August 21, for system maintenance. During this time, users may be unable to file, certify, and search for certain forms online. We apologize for any inconvenience. The E-rate Productivity Center (EPC) will not be affected by this outage.

8/10/2015Monthly Updates on Progress Towards Annual Funding Cap


The Rural Health Care Program has an annual cap of $400 million in total support available for telecommunications and broadband funding for the Telecommunications and Healthcare Connect Fund (HCF) programs. As part of the total funding cap, there is also a $150 million cap for upfront payments and multi-year commitments. Requests for funding for both the Telecommunications and HCF programs may be submitted beginning during the initial funding request filing period, March 1 – May 30 prior to the beginning of the funding year, and through the end of funding year. USAC will process all requests until funding is exhausted.

To view the most current funding information as of July 31, 2015, check out the funding information pages for the Telecommunications Program and HCF Program.

In order to keep you informed about progress towards reaching the funding caps for Funding Year (FY) 2013, FY2014, and FY2015, RHC Program staff will continue to update these funding cap progress web pages. Estimated commitments are based on HCP funding requests, and are subject to change after USAC review of forms.

8/10/2015My Portal Outage Due to System Maintenance: Thursday, August 13


Rural Health Care Program’s My Portal will be unavailable Thursday, August 13, from 5:00-7:30 PM EDT, for system maintenance. Online forms will not be accessible for health care providers or service providers. During this time, users may be unable to file, certify, and search for certain forms online. We apologize for any inconvenience.

8/5/2015August 2015 HC Reporter Issued


The August 2015 HC Reporter is now available. Subscribe to it and receive it each week in your inbox.

7/31/2015Upcoming Events in Washington, DC


The Rural Health Care Program is offering several training opportunities that are co-located with the American Telemedicine Association's 2015 ATA Fall Forum in Washington, DC.

Join us this September 16-18 for one of these events:

Learn more about these events and sign up in the Trainings & Outreach section of our website.

ATA Fall Forum conference registration is not required to attend the HCF Program training or the feedback groups, however, it is required to visit the exhibit booth and have a one-on-one appointment.

7/31/2015E-File Outage Due to System Maintenance: Friday July 31


USAC's E-File system, including RHC Program’s My Portal, will be unavailable Friday, July 31, from 9:00-11:59 PM EDT, for system maintenance. Online forms will not be accessible for contributors, service providers, or participants in the High Cost, Lifeline, Rural Health Care, and Schools and Libraries programs. During this time, users may be unable to file, certify, and search for certain forms online. We apologize for any inconvenience.

7/30/2015NLAD System Issues Resolved


This morning, carriers reported an issue resulting in enrollment failures due to address failures with the Address Matching Service (AMS).

This issue is now resolved. The NLAD production and pre-production environments have resumed normal operations.

Thank you for your patience while we worked to resolve the issue.

7/29/2015Third Quarter 2015 LI Program News Issued


The third quarter 2015 issue of LI Program News is now available.

7/27/2015FCC Clarifies Scope of Evergreen Contract Exemption


The FCC released a Public Notice (DA 15-809) on July 10, 2015, clarifying the scope of the evergreen contract exemption for the Rural Health Care Program.

The Healthcare Connect Fund Order states that "if a health care provider (HCP) has a contract designated as evergreen under the Telecommunications Program or Internet Access Program before January 1, 2014, it may choose to seek support for the services provided under the evergreen contract from the Healthcare Connect Fund (HCF) Program without undergoing additional competitive bidding, so long as the services are eligible for support under the HCF Program and the HCP complies with all other HCF Program rules and procedures.”

The FCC has clarified that if a contract is deemed as evergreen by USAC under the Telecommunications Program even after January 1, 2014, the contract will be deemed as evergreen for the HCF Program, and vice versa.

With questions about this clarification, contact us.  

7/21/2015Special Edition News Brief - USAC Undertakes Data Cleanup Effort


The 07/21/2015 Special Edition issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

7/17/2015Paper Remittance Statements Discontinued on August 1


Paper statements will be discontinued beginning with your statement on August 1, 2015. Remittance statements will be emailed to the email address USAC has on file beginning August 1. Please take a moment to ensure that your company's contact information listed on FCC Form 498 is up-to-date so USAC sends your statements to the correct email address.

Step 1: Verify Your Contact Information
Between now and August 1, 2015, verify that your FCC Form 498 contact information is up-to-date by following these steps:

  1. Log in to E-File using your user ID and password. If you don't know your password, select "Forgot Password."
  2. On the left-hand menu, select "FCC Form 498."
  3. Navigate to the "Program Remittance" block for each program, and make the updates.
  4. Need help? Contact us via email or call us at (888) 641-8722.

Step 2: Make Sure You Can Receive E-Statements
Some recent advances in SPAM prevention may block USAC statements from getting to you because they contain a file attachment (.docx) and a hyperlink. To ensure the prompt delivery of USAC electronic remittance statements, please take the following steps.
Ask your IT administrators to:

  • Whitelist "usac.org" and "universalservice.org" on your email gateway, and
  • Allow the email address bcd.disbursements@usac.org to send you emails that contain the following words and items: 
    • Disbursements
    • Remittance
    • Payments
    • Hyperlinks
    • Attachments

Verify your own email set up:

  • Check your "Junk Mail" folder in your email client (i.e., Outlook, Gmail) for emails from bcd.disbursements@usac.org,
  • Check your SPAM quarantine for emails from USAC, and
  • Add bcd.disbursements@usac.org to your Address Book or "Safe Sender" list.

Additional Assistance
Contact USAC Customer Support at (888) 641-8722 Monday-Friday between the hours of 9:30 AM and 4:30 PM EDT, or email. You may also visit the Service Providers section of our website for additional information.

About the Discontinued Paper Statements
In November 2009, the FCC removed the option for service providers to elect paper remittance statements for their universal service disbursement payment information. Since then, new service providers and service providers who updated their contact information automatically received electronic statements. Beginning August 1, 2015, USAC will send electronic statements to all service providers.

7/17/2015Download FCC Form 470 Information Now Available for FY2016


The Download 470 Information for FCC Forms 470 filed in FY2016 is now available on the Search Tools page of the website. This report package will download to your computer as a compressed (.zip) file of four Excel documents (Consulting Information data, Consortia Information data, Organization Information data, and FCC Form 470 data). You will see that each file is in a pipe-delimited format. For more information about how to read these files and understand what data is being provided, read the Summary of Information Provided.   

7/13/2015498/499 Spotlight Newsletter 3Q2015 Issued


The 3Q2015 498/499 Spotlight newsletter is now available. The 498/499 Spotlight newsletter is designed to provide important, up-to-date information about the FCC Form 498 and FCC Form 499 including news, deadlines, and filing best practices for service providers. 

To sign up to receive the 498/499 Spotlight newsletter via email, visit the subscription center.

7/8/2015July 2015 HC Reporter Issued


The July 2015 HC Reporter is now available. Subscribe to it and receive it each week in your inbox.

7/7/2015Special Edition News Brief - EPC Update: Adding a Consultant to an Applicant's Account


The 07/06/2015 Special Edition issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

7/6/20152015 FCC Form 499-Q Now Available: Due by August 3


Each quarter, telecommunications carriers and interconnected VoIP providers, that are not de minimis, and  that are required to contribute directly to the universal service fund must file the FCC Form 499-Q (Telecommunications Reporting Worksheet) with USAC.

The next FCC Form 499-Q is due to USAC Monday, August 3. The information on this form projects fourth quarter 2015 revenues and historical second quarter 2015 revenues. A late filing fee may be imposed for filing after the due date or failing to file.

Please note that the FCC now requires contributors with access to the internet to submit their FCC Form 499-Q using E-File. Users can retrieve historical forms, edit and submit changes, and certify online.
   

7/6/2015View Posted FCC Forms 470 for FY2016


Posting of an applicant's FCC Form 470 (Description of Services Requested and Certification Form) initiates the required competitive bidding process. FCC Forms 470 that have been submitted for Funding Year 2016 are now available on the View an FCC Form 470 (FY2016) page. On this page you will find the FCC Form 470 as well as any additional documentation submitted with the form, such as a request for proposal (RFP) or other supporting documentation.

If you log into the E-rate Productivity Center (EPC), you can view this same information with the added benefit of multiple filter and search capabilities. A tool that will allow this advanced functionally on the public website is currently under development as well. Stay tuned for additional information regarding that upgrade!

7/2/2015Special Edition News Brief - EPC Update: FY2016 FCC Form 470 Now Available


The 07/02/2015 Special Edition issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

7/2/2015Setting Up Account Administrators for E-rate Productivity Center (EPC) Accounts


USAC is creating your organization's E-rate Productivity Center (EPC) account. The person who signed and certified the FY2015 FCC Form 471 will be the account administrator. For consulting organizations, the head of your consulting organization will be the account administrator.


What You Need To Do:


If you are the Authorized Person listed on an FY2015 FCC Form 471
Follow the instructions in USAC's Account Creation email (sent to you from admin@portal.usac.org). After you log in to the account as the account administrator,* you can then designate another employee at your organization to be the account administrator if you wish to do so. If you did not receive the Account Creation email, call our Client Service Bureau at (888) 203-8100.

If you are the Contact Person listed on an FY2015 FCC Form 471
Ask the authorized person to set up your account. The authorized person must follow the instructions in USAC's Account Creation email (sent from admin@portal.usac.org). After the authorized person logs in to the account as the account administrator, he or she can then set you up as a user.

If you are the Consultant listed on an FY2015 FCC Form 471 
Your account administrator can grant you full, partial, or view-only rights to the information for your consulting information in the EPC. Contact your account administrator for more details.

*Consultants cannot be an account administrator for an applicant, even if they signed and certified the applicant's form. However, once a school or library account administrator has associated itself with your consulting organization, he or she can grant you rights to access the information in the school's or library's account.

Need Assistance?
If you have any questions, you can visit the E-rate Productivity Center (EPC) page on the USAC website or call our Client Service Bureau at (888) 203-8100.

6/30/2015FCC Commissioner Ajit Pai Supports Broadband Deployment in Rural America


On June 29, 2015, FCC Commissioner Ajit Pai announced his support of broadband deployment in rural America. Read more

6/26/2015Special Edition News Brief - EPC Update


The 06/26/2015 Special Edition issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

6/26/2015Introducing the E-rate Productivity Center (EPC)


We are ready to introduce you to the E-rate Productivity Center (EPC), which is now live.    

EPC is the account and application management portal for the Schools and Libraries (E-rate) Program. This system will eventually be the point of entry for all applicant, service provider, or consultant transactions. EPC will be where program participants complete and certify forms, obtain the status of their applications, submit requests, receive timely reminders and notifications, respond to PIA review questions, and ask program-related questions.    

To get started, learn more about this new system on the EPC webpage. Here you'll find links to instructional videos, user guides, a glossary of terms, and more. As the system grows, we'll add more resources to this page to assist you along the way. 

Stay tuned for a series of News Briefs that will provide a full range of details regarding what you will need to do, when you need to do it, and how to do it. If you are not yet subscribed to receive the News Brief, the weekly digital newsletter for the E-rate Program, subscribe now!

  

6/25/2015Special Edition News Brief - New E-rate Program IT System Is Coming!


The 06/24/2015 Special Edition issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

6/24/2015FCC Issues NPRM and Order to Reform and Modernize the Lifeline Program


On June 22, 2015, the FCC released an NPRM/Order (FCC 15-71) that makes certain current changes, and proposes and seeks comment on additional changes.  The FCC seeks to comprehensively restructure and modernize the Lifeline Program to efficiently and effectively connect low-income Americans to broadband, strengthen program oversight and administration, and take additional measures to eliminate waste, fraud, and abuse.

USAC is currently reviewing the order and will provide more information on any implementation impacts as it becomes available.  To receive the latest news about the reforms, please make sure you are subscribed to our Lifeline Program newsletters.

Comments on the NPRM and Order are due to the FCC 30-days after the date of publication in the Federal Register. Reply comments are due to the FCC 60-days after the date of publication in the Federal Register.
 

6/17/2015USAC Names Kate Hays As Vice President of Stakeholder Engagement


USAC is pleased to announce that Kate Hays will join the team as Vice President of Stakeholder Engagement effective June 17, 2015. Hays brings a track record of achievement in the non-profit and private sectors to execute USAC’s goal of providing high quality two-way engagement with stakeholders.

Hays joins USAC from Ogilvy Washington, where she served as COO and Senior Digital Strategist. In her three and a half years there, she led operations as the first COO of the Digital team, Social@Ogilvy, where she directed and managed a multi-million dollar annual budget. As senior digital strategist, Hays led work on major digital and social media accounts of corporate, governmental, and non-profit entities, including Merck and Ford Motor Company. Her specific achievements include providing key strategy on a social media and organizational change project that encompassed research, analysis, and reporting, including assessment of customer service protocols across traditional and digital platforms.

Prior to her role at Ogilvy, Hays held senior operational and client services positions. As SVP of Client Services at Small Act, a social media company, she managed multi-year consulting engagements for clients like AARP and National Geographic Entertainment, and launched operations for the company. At DonorsChoose.org, she led the organization’s presence in DC, MD, VA and Western PA. She has developed expertise at creating vision, strategy, and structure for organizations. Hays received a BA in Writing Seminars from Johns Hopkins University.

USAC CEO Chris Henderson stated, "Kate has spent her career as an innovator at the nexus of technology, communications, and customer engagement and we look forward to adding her perspective and proven leadership abilities to USAC as we seek to improve the experience and successful USF participation of all our stakeholders."

6/16/2015NLAD Outage on Sunday (Resolved)


The National Lifeline Accountability Database (NLAD) experienced an outage on Sunday, June 14, due to system connectivity issues.

The connectivity issues are now resolved. We apologize for the inconvenience.

6/16/2015Second Quarter 2015 RHC Circuit Issued


The 2Q2015 RHC Circuit has been issued. To subscribe, please visit our subscription center.

6/16/2015FCC Announces Third Quarter 2015 Contribution Factor Decrease to 17.1 Percent


The Federal Communications Commission released a Public Notice (DA 15-695) announcing that the proposed universal service contribution factor for the third quarter (July-September) of 2015 will be 0.171 or 17.1 percent.

6/11/2015Monthly Updates on Progress Towards Annual Funding Cap


The Rural Health Care Program has an annual cap of $400 million in total support available for telecommunications and broadband funding for the Telecommunications and Healthcare Connect Fund (HCF) programs. As part of the total funding cap, there is also a $150 million cap for upfront payments and multi-year commitments. Requests for funding for both the Telecommunications and HCF programs may be submitted beginning during the initial funding request filing period, March 1 – May 30 prior to the beginning of the funding year, and through the end of funding year. USAC will process all requests until funding is exhausted. 


To view the most current funding information as of May 31, 2015, check out the funding information pages for the Telecommunications Program and HCF Program.

In order to keep you informed about progress towards reaching the funding caps for FY2013 and FY2014, RHC Program staff will continue to update these funding cap progress web pages. Estimated commitments are based on health care provider funding requests, and are subject to change after USAC's review of forms. 

6/9/2015Filing Reminder: Rate Floor Data Due July 1, 2015


All incumbent local exchange carriers receiving High Cost Program support are required to submit rate floor data by Wednesday, July 1, 2015.

Carriers with residential local service rates where the sum of rates and fees is below the rate floor benchmark ($21.22) must report these rates and the number of lines at each rate in effect as of June 1, 2015.

How to Submit the Report
Carriers should submit the Rate Floor Data Collection Report and Certification Form via email to USAC.

Carriers must file separate submissions with the FCC, state commissions, and the relevant authority (if applicable) of its U.S. territory, Tribal governments, etc., by July 1, 2015.

2015 Rate Floor Benchmark
On April 16, 2015, the FCC released a Public Notice (DA 15-470) announcing that the rate floor reporting benchmark for 2015 is $21.22.

Tips for Successful Filing
Please consider these tips for a successful Rate Floor Data Report filing:

  1. Double check data for accuracy. Filings submitted after the due date will not be accepted as revisions if the revised data does not reduce a carrier’s support.
  2. Complete the Rate Floor Report (Tab 1) in Excel for easy data entry.
  3. Send the Rate Floor Report as both Excel and PDF formats via email. Large files may be zipped.
  4. Use the subject line "Rate Floor" in your submission email.
  5. Indicate whether rate floor data should be treated as confidential with each filing submission.
  6. Do not fax the Data Collection Form.
  7. Do not handwrite data on the Data Collection Form.
  8. List rates which apply to the Lifeline Program on a separate row, as these lines are excluded from rate floor reduction amounts.
  9. All rates that fall below the Wireline Competition Bureau's annually-established rate floor reporting benchmark must be reported to USAC on the Rate Floor Data Collection Form. The rate floor reporting benchmark for 2015 is $21.22. Reduction amounts are determined on a separate benchmark reduction schedule; the rate floor reduction benchmark for 2015 is $16.00.

6/5/2015Important Deadline! FY2014 Funding Request Forms Due June 30


The deadline to submit a funding request for Funding Year 2014 of the Rural Health Care (RHC) Program is Tuesday, June 30, 2015, by 11:59 PM EDT

Health care providers are required to submit these forms and all supporting documentation by June 30, 2015 to receive funding for FY2014 (July 1, 2014 to June 30, 2015). Health care providers that do not submit a funding request form are not eligible for funding for FY2014. 

Healthcare Connect Fund (HCF) Program
Use FCC Form 462 (Funding Request Form) to request HCF Program funding. The health care provider must submit one form per service provider and all supporting documentation by the deadline.

Learn more on the Submit Funding Requests - Individual HCPs and Submit Funding Requests - Consortia web pages. The form, instructions, and best practices are available on the HCF Program Forms page. 

Telecommunications Program
Use FCC Form 466 (Funding Request and Certification Form) to request Telecom Program funding. The health care provider must submit one form per circuit, and all supporting documentation by the deadline.

Learn more on the Submit Funding Requests web page. The form and instructions are available on the Telecom Program Forms page. 

How to Submit
All forms and supporting documentation must be submitted in My Portal, the Rural Health Care Program's online application management system. 

6/3/2015June 2015 HC Reporter Issued


The June 2015 HC Reporter is now available. Subscribe to it and receive it each week in your inbox.

6/3/2015Materials from the Service Provider Trainings


Resources from the E-rate Program Service Provider trainings, including the agenda, presentations, and more, are available in the Event Archive section of our website. Also take a look at the E-rate Modernization Order section of our website for additional relevant resources.

6/2/2015FCC Conducts Fiber Build Workshop


On May 20, the FCC conducted an E-rate Fiber Build Workshop that provided E-rate Program applicants, providers, and state and local policy makers with information and tools for planning fiber build projects under the new E-rate Program rules, with a focus on issues applicants need to consider in order to choose the most cost-effective plans for deploying fiber.

An agenda, speaker biographies, and a recording of the workshop are available on the E-rate Fiber Build Workshop event page on the FCC website.

6/1/2015My Portal Software Updates


The Rural Health Care (RHC) Program deploys software updates to improve usability and functionality in My Portal, the RHC Program's online application management system.

These updates include features that will expedite the application review process and help applicants maintain program compliance. The features are also intended to make form submission faster and easier for applicants. Many enhancements are based on feedback.

To view recent software updates, check out the HCF Program Applicant Updates, Telecom Program Applicant Updates, and Service Provider Updates pages.

 

5/26/2015FCC Form 481 FAQs Updated for Program Year 2016


Carriers receiving High Cost Program support, Lifeline Program support, or both, must submit FCC Form 481, the Carrier Annual Reporting Data Collection Form, by July 1.

Before you file, be sure to review the FCC Form 481 Frequently Asked Questions (FAQs), recently updated on our website. These FAQs cover questions from every section of the form and hit some of the most common questions we get asked around July 1 deadline.

Other helpful filing resources include the FCC Form 481 Instructions (revised February 2015). For any questions about FCC Form 481, contact HC Questions.

5/22/2015FCC Issues Public Notice on Draft ESL for FY2016


On May 21, 2015, the FCC released a Public Notice (DA 15-615) establishing the comment period for the Funding Year (FY) 2016 Eligible Services List (ESL).

Comments on the draft ESL, which is attached to the Public Notice, are due to the FCC on or before June 22, 2015. Reply comments are due to the FCC on or before July 6, 2015. For information on filing comments with the FCC, please refer to the Public Notice. 

 

5/19/2015Carriers in Group 3 - De-enroll Production Duplicate Subscribers by May 28


Beginning Thursday, May 21, 2015, the updated Duplicate Resolution De-Enroll Report for production duplicate subscribers will be available for carriers in Alabama, Alaska, American Samoa, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Guam, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Northern Mariana Islands, Oklahoma, Rhode Island, South Carolina, South Dakota, Tennessee, Utah, Virgin Islands, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. The updated list will include the results of the consumer selection process (Round #2 of the production duplicate resolution process). 

On Thursday, May 21, 2015 USAC will de-enroll the subscriber records that were not chosen in the consumer selection process in Arizona and Michigan. The carriers that were not selected must de-enroll the subscribers listed on the report from their own internal company listings within five business days, by Thursday, May 28, 2015.  

More information about Production Duplicate Subscriber Resolution is available on our website. 

How to Pull the Duplicate Resolution De-Enroll Report
Follow these instructions to locate and pull the Duplicate Resolution De-Enroll Report from NLAD.

  1. Only use Mozilla Firefox or Internet Explorer (supported Internet browsers)
  2. Log in to NLAD
  3. In the left navigation pane, under the "Report and Tools" section, select "Reports"
  4. Select "Duplicate Resolution De-Enroll Report"
  5. Select the study area code (SAC)
  6. Select "Production – Duplicate Subscriber"
  7. Select your preferred report format (display or CSV)
  8. Click "Submit"

5/15/2015This Week’s Updates to NLAD Web Pages


For the week of May 11:

  • There were no updates this week.

NLAD-related updates from prior weeks: 

  • The Production Duplicate Subscriber Resolution page was updated to include new information and important dates. Refer to the March 5 issue of the NLAD Bulletin for more information about this update.  
  • The Maintenance Schedule page has been updated to revised maintenance days and times for March 2015. Refer to the March 5 issue of the NLAD Bulletin for more information about these updates.   
  • The Field Descriptions and File Validation Rules documents were updated on the NLAD Resources page.   

What is the purpose of this Latest News post?
The purpose of this post is to provide information about website updates related to NLAD. Each Friday, USAC will update this post with any new website additions that were made during the week to the NLAD section of the Lifeline Program portion of the USAC website. This list will date back three months from the most recent post.

Last Updated: May 15

 

5/13/2015Refer to the Filing Reminder Guide for Program Year 2016 FCC Form 481 Filings


Carriers receiving High Cost Program support, Lifeline Program support, or both, must submit FCC Form 481, the Carrier Annual Reporting Data Collection Form, by July 1.

For ETCs with rates below the benchmark, report rates and lines on Rate Floor Data Collection Report and Certification (see 47 C.F.R. Sections 54.313(h) and 54.318). For 2015, ETCs do not have to file pursuant to Section 54.313(a)(11) (Reporting results of network performance tests), Section 54.313(a)(12) (broadband reasonable comparability rate certification), Section 54.313(e) (Recipients of Connect America Phase II). ETCs should complete sections of the FCC Form 481 electronically in E-File as outlined in the FCC Form 481 filing reminder guide.    

Before filing, review the FCC Form 481 Instructions (revised February 2015).

For questions about FCC Form 481, contact HCLI Questions. For more information about filing FCC Form 481, watch the Changes to FCC Form 481 for Program Year 2016 webinar recording available in the Online Learning Library. For help filing the FCC Form 481 online, check out the FCC Form 481 online filing user guide, available on the High Cost Program Forms page. For help with E-File, call USAC Customer Support at (888) 641-8722.

5/12/2015Carriers in Group 2 - De-enroll Production Duplicate Subscribers by May 19


Beginning Tuesday, May 12, 2015, the updated Duplicate Resolution De-Enroll Report for production duplicate subscribers will be available for carriers in Florida, Georgia, Illinois, New York, Ohio, and Pennsylvania. The updated list will include the results of the consumer selection process (Round #2 of the production duplicate resolution process). 

On Tuesday, May 12, 2015 USAC will de-enroll the subscriber records that were not chosen in the consumer selection process in Arizona and Michigan. The carriers that were not selected must de-enroll the subscribers listed on the report from their own internal company listings within five business days, by Tuesday, May 19, 2015.  

More information about Production Duplicate Subscriber Resolution is available on our website. 

How to Pull the Duplicate Resolution De-Enroll Report
Follow these instructions to locate and pull the Duplicate Resolution De-Enroll Report from NLAD.

  1. Only use Mozilla Firefox or Internet Explorer (supported Internet browsers)
  2. Log in to NLAD
  3. In the left navigation pane, under the "Report and Tools" section, select "Reports"
  4. Select "Duplicate Resolution De-Enroll Report"
  5. Select the study area code (SAC)
  6. Select "Production – Duplicate Subscriber"
  7. Select your preferred report format (display or CSV)
  8. Click "Submit"

5/12/2015Invitation to E-rate Program Applicant Trainings


Join USAC at an all-day Applicant Training for schools, libraries, and consortia that apply to the Schools and Libraries (E-rate) Program. Each training is identical; please select only one.

Register early to secure your spot - these complimentary events are very popular and have limited space.

  • Washington, DC
    Friday, October 2, 2015
  • Albuquerque, NM
    Tuesday, October 13, 2015
  • New Orleans, LA
    Thursday, October 29, 2015
  • Philadelphia, PA
    Tuesday, November 10, 2015
  • Tampa, FL
    Thursday, October 8, 2015
  • Minneapolis, MN
    Tuesday, October 20, 2015
  • Los Angeles, CA
    Thursday, November 5, 2015
  • Portland, OR
    Monday, November 16, 2015

Additional Information
More information is available in the Trainings & Outreach section of the Schools and Libraries Program website. Registration for the training does not guarantee hotel accommodations. Individuals must contact the hotel separately for room reservations.

Please inform USAC of any special needs, including dietary restrictions, at least one week prior to the event. If you have questions or need assistance, contact USAC Training.
 

5/5/2015May 2015 HC Reporter Issued


The May 2015 HC Reporter is now available. Subscribe to it and receive it each week in your inbox.

3/24/2015USAC To Offer Extended Customer Support Hours for FCC Form 499-A Filers


Beginning Wednesday, March 25, 2015, USAC will offer extended customer support hours for contributors filing the 2015 FCC Form 499-A. USAC’s Customer Operations Center will remain open until 6:00 PM EDT. The extended hours will remain in effect through April 1, 2015.  
 
How to reach us for support filing your 2015 FCC Form 499-A:

Call us between 9:30 AM and 6:00 PM EDT at (888) 641-8722 (Option 2).

Email us at CustomerSupport@usac.org or Form499@usac.org.  
 

 

2/27/2015News Brief Issued


The 02/27/2015 issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.