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USAC's Latest News Archive gives you access to all announcements related to the universal service programs as they were made throughout the years.

12/8/2017News Brief Issued


The 12/8/2017 issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.  

12/8/2017News Roundup for December 2017


FY2018 Filing Window Period Update
The Filing Window Period for FY2018 has been extended one month. The filing window period will now last February 1, 2018 through May 31, 2018, giving applicants more time to submit their FY2018 funding request forms. For more information please see our FY2018 Filing Window page.

HCF Program Invoicing:
Please keep in mind that 11:59 p.m. ET December 31, 2017 is the last day to submit the FCC Form 463 to USAC if you had a funding commitment end date of June 30, 2017.

Don’t know when your HCF Program invoicing deadline is? We provide a helpful look-up tool on our website! Download the Invoicing Deadline Spreadsheet.

- Watch the latest in our online training series! The HCF Program Invoicing Best Practices recording is up on our website now! This webinar covered how to submit the FCC Form 463 for healthcare providers and service providers. It contains helpful tips, best practices, what to expect from the USAC review process, and more!
- Watch our step-by-step invoicing guide video series. These videos go over the submission process of the FCC Form 463, and we highly recommend viewing these if you are submitting your FCC Form 463 for the first time or just simply need a refresher in anticipation of an upcoming deadline: Individual HCPs, Consortia

Rollover of FY2017 HCF Program FCC Forms 461:
USAC is accepting previously approved FY2017 FCC Form(s) 461 to be used for FY2018. This process will allow applicants that meet the below criteria to “rollover” a previously approved FCC Form 461 from FY2017, for use in FY2018. This functionality can be applied to both individual and consortia applicants within the HCF program. 

In order to be able to take advantage of this, the FCC Form 461 MUST:
- HAVE been submitted for FY2017, and previously reviewed and approved by RHC in FY2017
- NOT have been used to generate an FCC Form 462 in FY2017

The rollover process will only be applied to the FCC Form 461, and not the FCC Form 462. All applicants will need to submit a new FCC Form 462 and will have to go through RHC’s review process if applying for HCF Program funding in FY2018.

How to submit your request:
Send email to: rhc-assist@usac.org
Subject line of email: FCC Form 461 Rollover Request App #
Include within the email body: HCP #, FCC Form 461 application #

FY2017 Funding Commitment Letter Update
USAC is working towards finalizing all funding decisions for FY2017 and will notify applicants prior to any funding commitment letters going out. We will provide an update in January.

Upcoming Trainings
We highly recommend attending our upcoming online training series, specifically designed to prepare applicants for the FY2018 filing window. These trainings are filled with resources, useful information, best practices, what to expect from the USAC review process and more! Attending these trainings is the best way to prepare for the FY2018 filing window.

- Request for Services Webinar: Wednesday December 20, 2017 at 2 p.m. ET. Get ready for the start of the FY2018 filing window period by joining our Request for Services Best Practices webinar. We will focus on the FCC Forms 461 and 465 process and participants will be able to ask questions: Register here    
- Funding Request Webinar: Wednesday January 10, 2018 at 2 p.m. ET. Did you know that the first day to submit FY2018 funding request forms is February 1, 2018?  Join us in preparation for the FY2018 filing window period. This webinar will focus on the FCC Forms 462 and 466: Register here

Recent FCC Releases
- Carrying Over Unused RHC Program Funds for FY2017
- Allowing Voluntary Price Reductions by Service Providers






12/6/2017UPDATED TIMES for NLAD Outage Due to System Maintenance: Friday, December 8 - Saturday, December 9


The National Lifeline Accountability Database's (NLAD) production environment will be unavailable due to scheduled system maintenance starting on Friday, December 8 at 8 p.m. until Saturday, December 9 at 4 a.m. ET with the possibility of extending through early Saturday morning.

Please note that these times have been adjusted.

The NLAD pre-production environment will not be affected during the scheduled maintenance.

For a calendar list of scheduled maintenance, visit the Maintenance Schedule page on the Lifeline Program website.  


  

12/1/2017News Brief Issued


The 12/1/2017 issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

12/1/2017National Verifier Soft Launch Postponed


USAC is strongly committed to the success of the Lifeline National Verifier. This is a complex project and it is important to get it right.

The National Verifier system is subject to compliance with Federal Information Security Management Act (FISMA). To allow time to complete all FISMA requirements, the FCC has announced that the National Verifier’s soft launch will be postponed to early 2018, per the Public Notice issued by the Federal Communications Commission (FCC). 

USAC will host a webinar on Monday, December 4 at 1 PM ET to discuss the National Verifier launch timeline and answer questions. Register Here.

12/1/2017FCC Releases Fourth Report and Order: Bridging the Digital Divide for Low-Income Consumers


On December 1, 2017, the FCC released Bridging the Digital Divide for Low-Income Consumers, the Lifeline Program's Fourth Report and Order.

11/30/2017E-rate Productivity Center (EPC) Outage Due to System Maintenance: Sunday, December 3


The E-rate Productivity Center (EPC) will be unavailable from 7:00-11:00 PM ET, Sunday, December 3 for monthly system maintenance. During this time, users will be unable to log in to and use EPC. We apologize for any inconvenience.

11/28/2017My Portal Outage Due To System Maintenance Wednesday, November 29


Rural Health Care’s My Portal will be unavailable from 7:00 AM through 8:00 AM ET on Wednesday, November 29, 2017 due to system maintenance. Online forms will not be accessible for health care providers or service providers. We apologize for any inconvenience

11/22/2017Look up your HCF Program invoicing deadline now!


The Healthcare Connect Fund Program's invoicing deadline is six (6) months from the funding commitment end date. The invoicing deadline is included in the funding commitment letter (FCL), which USAC sends via email after processing the FCC Form 462 (Funding Request Form). As a result, many FY2016 funding commitments which end on June 30 have an invoicing deadline of December 31. Unsure of your invoicing deadline? Use the Invoicing Deadline Lookup Tool to see when your FCC Form 463 is due.

Please note that the invoice must be submitted by the health care provider and approved by the service provider before this deadline. The invoicing process can take several days of collaboration between the HCP and the service provider, so we recommend that you initiate invoicing as soon as possible!

   

11/20/2017Lifeline Claims System (LCS) Pre-Production Release Version 0.3.0


LCS version 0.3.0 has been released into the NLAD Pre-production environment today, November 20, 2017.    

The features below were included in this LCS Pre-production release:    

Complete LCS Filing Functionality for NLAD states  

1. "File Original Claim" and "Revise Claim functionality - Applicable to 497 Officer and 497 User   

  • Download Claims Input Template  
  • Upload a Subscriber Data file  
  • Download a detailed summary report  
  • Ability to set filings as "ready to certify" for the 497 Officer to certify     

2. Certify Original Claim functionality - Applicable to 497 Officer  

  • Ability to certify original and revised filings    

3. Reason Code list - For all unclaimed subscribers (where Rate = $0), ETCs must provide a reason code (chart is in the bulletin sent out on Nov. 20) 

Please refer to the instructions available in the Lifeline Claims System for guidance on how to use the new system features.

How to Login to the Lifeline Claims System  

LCS users will log in through the NLAD Pre-production environment to access the Lifeline Claims System. The LCS landing page will differ depending on a user's E-File entitlements.    

Please see the related bulletin sent on Nov. 20 to view a chart of the E-File entitlements and accompanying landing page.    

Questions about LCS?  

If you have any questions about this system, please contact us at Form497@usac.org.

 

11/17/2017News Brief Issued


The 11/17/2017 issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

11/17/2017Webinar on December 14: Avoiding Common Audit Findings


Learn more about common audit findings for High Cost participants and ways that your carrier can avoid them. This webinar will cover improper inclusion of unallowable items, inadequate or inaccurate documentation, improper affiliate transactions and improper allocation methodology. This session will discuss how to detect, address and prevent these errors.

During the webinar High Cost staff and Internal Audit staff will discuss:

  • Potential Errors
  • How to Identify Errors  
  • Best Practices to Avoid Errors    
  • Open Q&A

Register here



 

11/17/2017Lifeline Program Newsletter - November 2017


The November 2017 issue of Lifeline Program News is now available. Sign up to receive the newsletter via email in the Subscription Center.

11/16/2017Legacy System Outage Due to System Maintenance - November 17-18


The Schools and Libraries (E-rate) Program legacy systems will be unavailable from 6:00 PM ET on Friday, November 17 through 10:00 AM ET Saturday, November 18 for system maintenance. During this time, users will be unable to file invoices and use some of the search tools. We apologize for any inconvenience.

NOTE: The E-rate Productivity Center (EPC) will not be affected by this maintenance.

11/14/2017Register for Upcoming Webinars


The RHC Program will be hosting three training webinars in the upcoming months. For more information about what topics will be covered in each webinar, click "Register" below: 

  • November 28, 2017, 2 p.m. ET - HCF Program Invoicing Best Practices - Register
  • December 20, 2017, 2 p.m. ET - FY2018 Prep: Request for Services Best Practices - Register
  • January 10, 2018 2 p.m. ET - FY2018 Prep: Funding Request Best Practices - Register

 

11/10/2017E-rate Productivity Center (EPC) Outage Due to System Maintenance: Saturday, November 11


The E-rate Productivity Center (EPC) will be unavailable from Saturday, November 11 at 8:00 PM-12:00 AM ET, Sunday, November 12 for system maintenance. During this time, users will be unable to log in to and use EPC. We apologize for any inconvenience.

11/10/2017News Brief Issued


The 11/10/2017 issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

11/9/2017Special Edition News Brief - E-rate Hurricane Relief


A Special Edition issue of the News Brief (11/9/2017) is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

11/7/2017Special Edition News Brief Issued


A Special Edition issue of the News Brief (11/7/2017) is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

11/3/2017News Brief Issued


The 11/3/2017 issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

11/3/2017E-rate Productivity Center (EPC) Supported Web Browsers


On Sunday, November 5, 2017, the E-rate Productivity Center (EPC) will be down for scheduled maintenance. After this update is complete, EPC will not be accessible with certain web browsers. Please refer to the list of supported browsers

11/1/2017C2 Budget Tool Outage Due to System Maintenance - November 2


The Category Two (C2) Budget Tool in the Schools and Libraries (E-rate) Program legacy system will be unavailable from 6:00-9:00 PM ET on Friday, November 2 for system maintenance. During this time, users will be unable to access the C2 Budget Tool. We apologize for any inconvenience.

NOTE: The E-rate Productivity Center (EPC) will not be affected by this maintenance.

11/1/2017My Portal Outage Due to System Maintenance Friday, November 3


USAC's My Portal system, will be unavailable Friday, November 3, from 8:00-10:00 PM ET, for system maintenance. Online forms will not be accessible for health care providers or service providers. We apologize for any inconvenience.

11/1/2017E-rate Productivity Center (EPC) Unavailable November 1, 2017 between 12:00 pm ET and 1:00 pm ET


The E-rate Productivity Center (EPC) will be unavailable November 1, 2017 between 12:00 pm ET and 1:00 pm ET. All EPC users should log-out of the system by 12:00 pm ET.  The system will be available for use again at 1:00 pm ET. We apologize for the inconvenience.

10/31/2017Filing Window Update Webinar - Watch Now!


Watch the recording and download the slides and webinar summary document from the Oct. 24, 2017 Filing Window Update here.

10/27/2017News Brief Issued


The 10/27/2017 issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

10/27/2017FCC Announces Proposed Lifeline Order, NPRM, and NOI


On October 26, 2017, the FCC announced "Bridging the Digital Divide for Low-Income Consumers," its proposed Fourth Report and Order, Order on Reconsideration, and Memorandum Opinion and Order, a Notice of Proposed Rulemaking (NPRM), and Notice of Inquiry (NOI) for the Lifeline Program.

10/26/2017498/499 Spotlight Newsletter 4Q2017 Issued


The Fourth Quarter 2017 498/499 Spotlight newsletter is now available. The 498/499 Spotlight newsletter is designed to provide important, up-to-date information about the FCC Form 498 and FCC Form 499 including news, deadlines, and filing best practices for service providers. 

To sign up to receive the 498/499 Spotlight newsletter via email, visit the subscription center.

10/25/2017EPC Outage Tonight Due to System Maintenance


The E-rate Productivity Center (EPC) will be unavailable from 11:00 PM ET tonight, October 25, to 3:00 AM ET tomorrow morning, October 26, for system maintenance. During this time, users will be unable to log in to and use EPC. We apologize for any inconvenience.

10/24/2017No Additional Filing Window Periods for Funding Year 2017


Due to an extraordinarily high demand for Rural Health Care (RHC) Program funds in Funding Year 2017 (FY2017), there will not be a third filing window period and no more funding requests (FCC Forms 462 or 466) will be accepted for FY2017.

While FY2017 is closed to new funding requests, My Portal continues to accept Telecom Program FCC Form 467 (Connection Certification Form) and Healthcare Connect Fund (HCF) Program FCC Form 463 (Invoice and Request for Disbursement Form) for applicants approved for funding in FY2017.

Funding Year 2018 Initial Filing Window Period

The initial filing window period for Funding Year 2018 (FY2018) will be from February 1 – April 30, 2018. 

More Resources

Please visit our filing window period web page for more information about filing windows periods and pro-ration or contact RHC-Assist@usac.org with questions.

  

10/20/2017New EPC Terms of Service


All EPC users must accept new Terms of Service before they can access – or continue to access – the functions and features of EPC. These new terms are posted on the USAC website, and they will also be presented each time a user logs in to EPC until the terms are accepted.

If you are a new user –

When your user account is created – either by your account administrator or by the Client Service Bureau (CSB) – follow these steps:

  • Go to the EPC login screen.
  • Click the Accept button.
  • Enter your username (your email address) and click the Reset Password link.
  • You will receive an email with a link to log in with your username and create a password.
  • Use your new password to log in to EPC.
  • You will be taken to a screen in the Tasks menu that has a task that features a large check mark in a box and the caption Complete Terms and Conditions. Click on the task.
  • Read the Terms of Service and click the Accept button at the bottom of the screen.
  • You will now be able to access your EPC user account and your organization's account.

If you are an existing user –

  • Go to the EPC login screen.
  • Click the Accept button.
  • Enter your username (your email address) and password.
  • You will be taken to the new Terms of Service page. Read the terms of service and click Accept. You must complete this task before you can access any other features of EPC.

10/20/2017News Brief Issued


The 10/20/2017 issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

10/19/2017E-rate Productivity Center (EPC) Outage Due to System Maintenance: Thursday, October 19, 2017


The E-rate Productivity Center (EPC) will be unavailable from 9:35 -1:35 AM ET on Thursday, October 19 for system maintenance. During this time, users will be unable to log in to and use EPC. We apologize for any inconvenience.      

10/19/2017Lifeline Claims System (LCS) Pre-Production Release Version 0.2.0


LCS version 0.2.0 has been released into the NLAD Pre-production environment today, October 19, 2017.

The features below were included in this LCS Pre-production release:

LCS Filing Management

1. Complete "File Original Claim" functionality - applicable to 497 Officer and 497 User 

  • Download Claims Input Template
  • Upload a Subscriber Data file
  • Download a detailed summary report
  • Ability to set filings as "ready to certify" for the 497 Officer to certify 

2. Certify Original Claim functionality - applicable to 497 Officer

  • Ability to certify filings

3. Added Status Filter Option on Data Tables

4. Added Detailed View of Payment Information for select filings

Please refer to the instructions available in the Lifeline Claims System for guidance on how to use the new system features. 

How to Login to the Lifeline Claims System

LCS users will log in through the NLAD Pre-production environment to access the Lifeline Claims System. The LCS landing page will differ depending on a user's E-File entitlements. 

Please see the related bulletin sent on Oct. 19 to view a chart of the E-File entitlements and accompanying landing page.

Questions about LCS?

If you have any questions about this system, please contact us at Form497@usac.org.

 

10/13/2017News Brief Issued


The 10/13/2017 issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

10/13/2017Lifeline Program Newsletter - October 2017


The October 2017 issue of Lifeline Program News is now available. Sign up to receive the newsletter via email in the Subscription Center.

10/10/2017E-Rate Invoice Deadline for FY2016 Recurring Services is 10/30/2017


October 30, 2017 is the E-Rate deadline for invoicing USAC for FY2016 recurring services. It is also the deadline for requesting an extension of time to file.

Ensure that your 498 ID has been approved by using the  Form 498 ID Status Tool.

For more information on the E-Rate invoicing process, please refer to the 10/6/2017 Schools and Libraries Program News Brief.

 

10/9/2017FCC Releases Hurricane Relief Order


On October 6, 2017, the Federal Communications Commission (FCC) issued an order to assist Universal Service Fund (USF) participants who have been affected by Hurricanes Harvey, Irma and Maria.

The order waives certain rules and deadlines for E-rate, Rural Health Care (RHC), and Lifeline and USF contributors located in affected areas.

You can find more information here

10/6/2017News Brief Issued


The 10/06/2017 issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

10/6/2017FCC Releases FY2018 Eligible Services List


On October 5, 2017, in Public Notice DA 17-973, the FCC released the Eligible Services List (ESL) for Funding Year (FY) 2018. Appendix A contains a list of commenters, and Appendix B contains the ESL itself.

10/6/20172017 E-rate Training - Register Today!


The USAC Schools and Libraries Division will hold a training sessions for E-rate Program participants this fall. During the training you'll have the opportunity to ask questions and hear directly from members of the USAC Schools and Libraries team on key topics important to successfully participating in the program.

USAC will be conducting in-person E-rate training sessions at the following locations:

Program participants can register for the training sessions in the Upcoming Events section of the Trainings and Outreach page on the USAC website.

Please note that attendees will make their own arrangements for hotel accommodations and meals.  

10/5/2017NLAD 3.6.0 Production Release


NLAD version 3.6.0 was released into the Production environment on Tuesday, October 3, 2017.     

This release included the addition of the ETC Agent user role. ETC Agent users will only be able to access the National Verifier web portal. They will not be able to perform transactions and subscriber lookups in NLAD or view NLAD reports. An ETC Agent user role is created and managed by the ETC Administrator. In the future, we will add an ETC Agent Administrator role which will be able to create and manage ETC Agent users separately from the ETC Administrator.          

Please keep in mind that all other NLAD user roles: ETC Administrator, ETC Analyst, and ETC Operations can also access the National Verifier web portal with their current NLAD account.        

The National Verifier web portal is not yet available for NLAD users, and anyone with the ETC Agent user role designation will not be able to perform any functionalities at this time.

  

9/30/2017Special Edition News Brief - EPC Has a New Look


The 09/30/2017 Special Edition issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

9/29/2017News Brief Issued


The 09/29/2017 issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

9/29/2017** New Feature! ** View Issue Emails Online


USAC analysts routinely will review submitted FCC Forms 499 to ensure that revenues are reported accurately.  On occasion, they have questions regarding revenues reported on these forms.  Issue emails will be sent, and the Form 499 status will be changed to ‘Issue-Carrier Response Required’.           

E-File users can now view all issue emails sent from E-File, online.

In the past, users only had the option of searching through their emails to find these issue notifications.  With this new feature, E-file users can now find the emails by using this search feature in E-File.

View this quick video to learn more about this new feature!

9/29/2017** New Feature! ** Online Invoice Viewing


USAC recently added the feature allowing Contributors to view an online invoice summary online.

View the following quick video to learn how to access this new feature.

  

9/27/2017E-rate Productivity Center (EPC) *TRAINING SITE* Outage Due to System Maintenance: September 29-30


The E-rate Productivity Center (EPC) *TRAINING SITE* will be unavailable from 11:00 AM ET on Friday, September 29 through noon ET Saturday, September 30 for system maintenance. During this time, users will be unable to log in to and use the training site. We apologize for any inconvenience.

9/27/2017E-rate Productivity Center (EPC) Outage Due to System Maintenance: September 29-30


The E-rate Productivity Center (EPC) will be unavailable from 9:00 PM ET on Friday, September 29 through noon ET Saturday, September 30 for system maintenance. During this time, users will be unable to log in to and use EPC. We apologize for any inconvenience.

9/27/2017New Lifeline Claims System Available in Pre-Production


Starting with the January 2018 data month, all service providers must use a new process to file for Lifeline reimbursement called the Lifeline Claims Systems (LCS).

The LCS is now available for testing and training in the NLAD Pre-production environment.  

In this new system, service providers will download a report of subscribers eligible for reimbursement from NLAD, add the dollar amount claimed for each subscriber (or reason subscriber is not being claimed), and certify/submit the report.

Log in to preview the new system, and please send any questions or comments to Form497@usac.org

9/22/2017News Brief Issued


The 09/22/2017 issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

9/22/2017Legacy System Outage Due to System Maintenance - September 22-23


The Schools and Libraries (E-rate) Program legacy systems will be unavailable from 6:00 PM ET on Friday, September 22 through 10:00 AM ET Saturday, September 23 for system maintenance. During this time, users will be unable to file invoices and use some of the search tools. We apologize for any inconvenience.

NOTE: The E-rate Productivity Center (EPC) will not be affected by this maintenance.

9/22/2017E-rate Productivity Center (EPC) Outage Due to System Maintenance: September 23-24


The E-rate Productivity Center (EPC) will be unavailable from 10:00 PM ET on Saturday, September 23 through 2:00 AM ET Sunday, September 24 for system maintenance. During this time, users will be unable to log in, or to file, certify, and search for certain forms via the EPC. We apologize for any inconvenience.

9/15/2017News Brief Issued


The 09/15/2017 issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

9/15/2017FCC Announces Fourth Quarter 2017 Contribution Factor Increase to 18.8 Percent


The Federal Communications Commission released a Public Notice (DA17-884) announcing that the proposed universal service contribution factor for the fourth quarter (October-December) of 2017 will be 0.188 or 18.8 percent.

9/13/2017NLAD Outage Due to System Maintenance: Friday, September 22 - 23


The National Lifeline Accountability Database (NLAD) will be unavailable due to scheduled system maintenance beginning on Friday, September 22 at 8:00 PM through Saturday, September 23 at 2:00 AM ET. This maintenance window will begin two hours earlier than the normal maintenance window.


The NLAD pre-production and production environments will not be available for use during this time.

For a full calendar of scheduled maintenance, visit the Maintenance Schedule page on the Lifeline Program website.

9/13/2017My Portal Outage Due to System Maintenance: Friday, November 3


USAC's My Portal system, will be unavailable Friday, November 3, from 8:00-10:00 PM ET, for system maintenance. Online forms will not be accessible for health care providers or service providers. We apologize for any inconvenience.

9/8/2017News Brief Issued


The 09/08/2017 issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

9/7/2017FCC Extends Deadline for 54.314 Certification to November 17, 2017


On September 6, 2017, the FCC released an Order (DA 17-848) granting a brief, limited waiver of the filing deadline for states, or eligible telecommunication carriers (ETCs) not subject to the jurisdiction of a state, to certify to the proper use of federal high-cost universal service support under section 54.314(d) of the Commission’s rules. States or ETCs must file the section 54.314 certification with USAC by November 17, 2017.

8/31/2017Announcement: Initial States for the National Verifier


The National Lifeline Eligibility Verifier (National Verifier) shifts the responsibility for determining a customer’s Lifeline eligibility from phone and internet service providers to the program’s administrator, the Universal Service Administrative Company (USAC). Once the National Verifier launches in a state, all consumers and service providers will use it to determine consumers’ Lifeline eligibility.

The National Verifier will establish whether a consumer is eligible for the Lifeline Program by electronically querying state and federal data sources and, if necessary, the Lifeline Support Center will conduct a manual review of supporting documents. 

USAC is pleased to announce that upon its initial launch on December 5, 2017, the National Verifier will verify eligibility for consumers in the following states. Visit the National Verifier section of our website for more details.

 State Qualifying Programs with Automated Data Sources
Colorado SNAP, Medicaid, Federal Public Housing
Mississippi SNAP, Federal Public Housing 
Montana Federal Public Housing 
New Mexico SNAP, Medicaid, Federal Public Housing 
 UtahSNAP, Medicaid, Federal Public Housing 
 WyomingFederal Public Housing 
 

8/28/2017New for FCC Form 497: Claims Cannot Exceed the NLAD Subscriber Count


Effective with the August data month (September 1 snapshot), reimbursement claims for the Lifeline Program cannot exceed a service provider’s subscriber count in NLAD. 

FCC Forms 497 will not be processed if the number of subscribers claimed for reimbursement is greater than the subscriber count in NLAD on the snapshot date. If the form is not processed, payment may be delayed. USAC recommends comparing your FCC Form 497 to the NLAD subscriber snapshot report before submission, and keeping NLAD up-to-date (as is required in the rules).

8/25/2017News Brief Issued


The 08/25/2017 issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

8/24/2017FCC Form 472 (BEAR) Training Site Now Available


Applicants can now train on or practice filing and certifying an FCC Form 472, Billed Entity Applicant Reimbursement (BEAR) Form on the BEAR Training Site.

8/24/2017E-rate Productivity Center (EPC) *TRAINING SITE* Outage Due to System Maintenance: August 24


The E-rate Productivity Center (EPC) *TRAINING SITE* will be unavailable from 3:00-4:30 PM ET, Thursday, August 24 for system maintenance. During this time, users will be unable to log in to the training site. We apologize for any inconvenience.

8/23/2017Lifeline Program Newsletter - August 2017


The August 2017 issue of Lifeline Program News is now available. Sign up to receive the newsletter via email in the Subscription Center.

8/22/2017Special Edition News Brief - FY2018 FCC Form 470 Drop-down Options for Eligible Services


The 08/22/2017 Special Edition issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

8/18/2017News Brief Issued


The 08/18/2017 issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

8/18/2017Legacy System Outage Due to System Maintenance - August 18-19


The Schools and Libraries (E-rate) Program legacy systems will be unavailable from 6:00 PM ET on Friday, August 18 through 10:00 AM ET Saturday, August 19 for system maintenance. During this time, users will be unable to file invoices and use some of the search tools. We apologize for any inconvenience.

NOTE: The E-rate Productivity Center (EPC) will not be affected by this maintenance.

3/17/2017News Brief Issued


The 03/17/2017 issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.