About USAC

Contact Us

Make an Inquiry
Send USAC your questions about:

  • How a process works (filing windows, appeals, forms, timelines, etc.).
  • Your application status (When will I know? How will I know?).
  • Where to find help or information (on USAC, Lifeline, E-Rate, on contributing, etc.).

 

File a Complaint
Help USAC do better. Inform USAC of:

  • Your dissatisfaction with USAC's actions or inactions (such as, if USAC failed to provide prompt and courteous service or failed to maintain web-based tools).
  • Your dissatisfaction with a service provider's responsiveness (but the service provider's responsiveness does not warrant a Whistleblower Report).

 

Submit a Whistleblower Alert
Contact USAC to report:

  • Potential violations of any USAC laws, rule, or regulation.
  • Gross mismanagement or gross waste of funds.
  • Fraudulent activity.
  • Abuse of authority.

 


Last modified on 4/27/2011