About USAC

Universal Service

USAC Fast Facts

Below is a selection of facts and figures that illustrate some of the operations and responsibilities that USAC carries out as administrator of universal service collections and disbursements.

2014 USAC Expenses

USAC Administrative Expenses
2014 Authorized Support
$7,817,405,000
Administrative Expenses
$118,921,000
Administrative Expense Rate
1.52%

2014 Contributions

Contributors
2014 Total Contributions
$8,818,621,000
Contributors at Year-end
3,149

2014 Universal Service Programs

Authorized Support
High Cost Program
$3.75 billion
Lifeline Program
$1.60 billion
Rural Health Care Program
$193 million
Schools and Libraries Program
$2.27 billion

Service Quality Reports

The Service Quality Report consists of information USAC gathers every month about complaints received about USAC, complaints received about other parties involved with universal service, total inquiries received, and the time it takes USAC to respond to and resolve complaints.