About USAC

Universal Service

USAC Fast Facts

Below is a selection of facts and figures that illustrate some of the operations and responsibilities that USAC carries out as administrator of universal service collections and disbursements.

2015 USAC Expenses

USAC Administrative Expenses

2015 Deductions
$8,483,722,000

Administrative Expenses
$143,568,000

Administrative Expense Rate
1.69%

2015 Contributions

Contributors

2015 Total Contributions
$8,643,473,000

Contributors at Year-end
3,117

2015 Universal Service Programs

Authorized Support

High Cost Program
$4.50 billion

Lifeline Program
$1.50 billion

Rural Health Care Program
$279 million

Schools and Libraries Program
$2.08 billion

Service Quality Reports

The Service Quality Report consists of information USAC gathers every month about complaints received about USAC, complaints received about other parties involved with universal service, total inquiries received, and the time it takes USAC to respond to and resolve complaints.